Washing instruction :
For Hand Wash
For Dry Clean
Ask your cleaners whether they have a special solution for Wool / Cashmere / Pashmina / viscose garments. (Hand Wash is recommended; during Dry Clean some chemical constituents may damage the fabric.)
Machine Wash or Hand Wash
Use a gentle detergent and hang up until dry. Do not hang them in direct sunlight.
* No items which have make-up marks will be accepted for exchange or return (this includes any tanning marks)
What can’t I return?
RETURNS AND EXCHANGES
- If you’re returning for store credit, you can use it anytime for shopping on our website and cover for shipping cost next order.
-Your refund minus the shipping costs If returning for a refund whole order (to the original payment method)
We're so sorry if you've received a faulty item! we will cover for faulty items shipping fee.
When will I receive my store credit?
Once your return reaches our warehouse, it will be processed within 72 hours.
-If your order was paid for with store credit or a gift card, the return will be processed as store credit to your lalahat account straight away.
-If you’ve selected a refund for your return you’ll receive the funds back to your original payment method in 2-7 business days (depending on your bank).
-You can also check up on your returns and credit anytime by logging into your lalahat account and tracking your return.
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