To prevent damage, do not hang silk scarves on hard metal hooks.
You should store your silk scarf in an airtight container that is both clean and dry. If you need to repel moths, use natural lavender rather than mothballs; this prevents any bad smells. You may also hang your silk scarves, but make sure the area where you will hang them is clean, dry, and airy.
If and when your silk needs washing, dry cleaning is the best option. However, if this is not possible then you may hand wash silks in cold water.
Do not use alkaline detergent and do not wring, twist, or rub the silk scarf while hand washing.
Don’t put your silk in the washing machine, you should never use a dryer when you want to dry your scarf. You should simply place it between two towels and let it dry in its own time that way.
Silk scarves can be ironed, set the iron to low heat (or the silk setting). Iron silk only once it's dry and be sure to put a cloth between the silk and the iron. Do not spray or wet silk while ironing, you may get water-stains.
Minimizing the length of time the iron is in contact with the fabric (even with the extra layer of cloth) will prevent burning.
*These instructions are only aimed at helping you to care for your silk accessory, please handle at your own risk.
Products must be returned within 30 days of purchase*.
Original tags must remain attached.
Item(s) must be in original condition, unworn, unsoiled and in original packaging
Return shipping fee is paid by buyer.
* No items which have make-up marks will be accepted for exchange or return (this includes any tanning marks)
What can’t I return?
Any products marked ‘FINAL SALE' cannot be returned.
Swimwear without the hygiene seal
over 30 days from the time you receive item(s) to the time we receive in our warehouse.
RETURNS AND EXCHANGES
- If you’re returning for store credit, you can use it anytime for shopping on our website and cover for shipping cost next order.
-Your refund minus the shipping costs If returning for a refund whole order (to the original payment method)
We're so sorry if you've received a faulty item! we will cover for faulty items shipping fee.
When will I receive my store credit?
Once your return reaches our warehouse, it will be processed within 72 hours.
-If your order was paid for with store credit or a gift card, the return will be processed as store credit to your lalahat account straight away.
-If you’ve selected a refund for your return you’ll receive the funds back to your original payment method in 2-7 business days (depending on your bank).
-You can also check up on your returns and credit anytime by logging into your lalahat account and tracking your return.